Friday, April 27, 2007

Do not disconnect the call

Currently bogged down with work, but checking in with this YouTube clip (link via Serendipity) on a call made by an HP Media PC owner to a call center. Quite funny. Not in the rip-roaring LMAO, ROFL way, but definitely funny. This caller is one patient dude.



And talking of call centers this is probably a good time for me to tell Standard Chartered Bank that I do NOT want their credit card. I mean, in the last 2 days I've got 65 calls from this StanC call center guy/girl peddling the Titanium credit card as if it's the gift of life.

These people go "A very good morning to you sir, and how are you feeling today sir? Yes, I can hear the birds chirping and the fishes swimming near your desk so I'm sure you're feeling great sir. I would like to take 3 minutes of your valuable time to tell you about the StanC Titanium credit card, which gives you free credit for 50 generations. So you can spend all you want and your grandkids will have to pay the bill in 4,321 instalments, all at 0.5% interest per year. So tell me sir, are you interested? we're also offering an all-expenses paid free cruise to Bali, where your host will be Priyanka Chopra...."

Yes, it's one of those days.

16 comments:

Jason said...
This comment has been removed by the author.
Jason said...

You are so so lucky!!

Its been my dream to get such calls. For the last 22 years, no one from a Call Center has called me. Anyways, enjoy it till it lasts!

Meanwhile me going back to sitting in the corner and waiting ....

An Iengar Chick .... said...

Lmao, Rofl dude ! hmm I used to receive overseas calls for apparently Gr8 international rates from a dude in thirivayur or thirunelvelli or one of those thiru south indian places.....he was adamant often starting out with is Gop....Saar there asking for my hubby by his last name in the typical southie way !!!

Golly it took a lotta days & evening time to let him know we weren't interested. Talk about the virtues of patience and perseverance

Sharique said...

Customer care centres are generally good as far as Indian ones are concerned because we don't have problem talking. The real problem comes when foreigners interact with our guys. Well that's the lingual aspect, when it comes to technical details, the video says it all.

You should see that call centre movie .

Bombay Addict said...

Jason my friend, please give me your phone number..I will give it to them as a 'referral' and probably they'll give me some commission!! Seriously dude, you'll probably be the first guy actually looking forward to being called by call center execs! Thanks for the comment!

Red -Lol at "...one of those thiru south indian places"!! Thanks! that dude must be seriously dedicated! and heck, I didn't know that out you can't get away from those calls even in the USofA !

Sharique - good point, btw..which movie are you talking about? Thanks for the comment.

Sharique said...

Bombay addict,
see this http://www.callcentermovie.com/movie/F8MedKf150.swf

Bombay Addict said...

Thanks Sharique - It'll take some time to load, but I will check it out some time.

An Iengar Chick .... said...

BA: oh yeah, get calls from ICICI, HSBC and truckloads of others. Some of 'em have intl HQs here and others just phishing for custs.

Listen to this my lil sis who lives right next tome, also got calls from one other guy, telling him straight out she was not interested didn't seem to work so she resorted to small talk and often QSsing them about their whereabouts and their life....this seemed to do the trick. :)

Taxtalker said...

The best way to get rid of them? here goes:

Call centre: Good morning Mam, we are offering you a personal loan because you are a privileged credit card customer of XYZ Bank.

Me: Loan! I need it. I lost my job and need to pay my rent.

The line goes click. Peace on earth!Try it, it never fails. And the peace lasts for several days.

Bombay Addict said...

Red - thanks..that's an interesting way of shooing them off !

Taxtalker - Thanks for the visit. You won't believe it but these particular StanC call centre people were actually trying alternate numbers on our board! and sometimes they didn't even know that they'd already called the same person thrice !

ankurindia said...

i never had any problem .. if i say no to any telemarketer they just dont call .all you need to do is just tell them you dont need this so its useless to call you . but yeah you just cant blame entire call center industry for it .. there might be some wrong peoples (in fractions).

Sumit said...

**cell rings**
Me: yea?
Telemarketer(tm): good morning etc, sir I'm calling from HDFC bank, sir you have a HDFC credit card?
Me: You're with HDFC right? So you should know that already, why are you asking me?
tm: (10 sec pause) uhhhhhhhh

**cell rings**

Me: yea?
tm: Hello sir I'm calling from hutch, you have a postpaid account?
Me: If I didn't would you be calling me?
tm: (slightly smarter than the average tm) yes sir, was just confirming, sir since u're a privileged customer, we have a gold SIM card for you.
Me: That's cool, how many carats?

This one went on for a long time since it took her time to figure out what I was talking abt since all she was offering was an addon card!

Bombay Addict said...

Ankur - I agree, but in the case I mentioned, those guys didn't even know that they'd called the same person some 2-3 times.

Sumit - Lol! you really charm them, don't you?!

Shantanu said...

Good one!

Anil P said...

They spare no one, and nobody. I remember writing a post on just this early on. My sympathies with you!

Bombay Addict said...

Shantanu and Anil - Thanks!